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Fraudulent App

Family Trust has become aware of recent fraud schemes in our area. These phishing schemes are texting members a link to a fraudulent app that appears with the Family Trust logo. While similar in design, this is not our app.

Family Trust will never text or call you to login to your online banking or validate your credentials. Always use the downloaded app from the App Store or Google Play to securely access your account.

Another scheme is asking members to leave their financial cards and pin information in unsecured areas where the scammer will then retrieve the card(s) and information. These requests are often made from a "spoofed" number that appears to be from our member service center.

Family Trust will never reach out to you for your information or ask you to leave your card in an unsecured location. Disputing funds becomes difficult when scammers have your physical card and PIN, so we encourage members to keep their financial information secure and to contact us directly if you feel your information has been compromised.

 

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