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Guaranteed Asset Protection (GAP)

Guaranteed Asset Protection (GAP)

Our Guaranteed Asset Protection (GAP) program1 may reduce or eliminate the gap between what your vehicle insurance will pay and what you owe on your loan, if your vehicle is deemed a total loss. It can help cushion you and your family against sudden out of pocket expenses. Get GAP today so you can worry a little less about tomorrow.

Guaranteed Asset Protection Plus (GAP) 

Our Guaranteed Asset Protection (GAP) program1 can help cushion you and your family against sudden out of pocket expenses and goes beyond traditional GAP protection. Here’s how it works. GAP Plus may reduce or eliminate the gap between what your vehicle insurance will pay and what you owe on your loan, if your vehicle is deemed a total loss. Plus, it helps you get into your next vehicle by reducing your next loan at the credit union by $1000.  

See our GAP Plus brochure for additional details (PDF).

To learn more, enroll, or file a claim, send us a secure message in digital banking or call us at 803-367-4100.

Mechanical Repair Coverage (MRC)

Help keep your vehicle on the road longer and avoid costly repairs. Members Choice® Mechanical Repair Coverage2 can help deflect some risk of costly repairs keeping your vehicle running extra miles and extra years. With different coverage levels and deductibles to choose, there’s a plan to fit your family’s budget. 

You depend on your vehicle and need transportation that’s safe and reliable. The older your vehicle, the more it takes to keep it in good working order. Not making small repairs can lead to even more expensive repairs and ignoring other repairs can be dangerous. 

  • Good at any authorized repair facility in the U.S. or Canada.
  • Rental reimbursement: Up to $35 per day for 5 days (or 10 days for a parts delay) from day one.
  • 24-hour emergency roadside assistance: Up to $100 per occurrence. Includes towing, battery jump start, fluid delivery, flat tire assistance and lock-out service.
  • Travel expense reimbursement: Up to $200 for lodging, food and rental expense when a covered breakdown occurs more than 100 miles from home.
  • Transferable: If you sell your vehicle privately, the coverage can be transferred for a fee, adding resale value and appeal.
  • Cancelable: Receive a full refund within the first 60 days or a pro-rated refund thereafter less an administrative fee.
  • No out of pocket expense at time of mechanical repair: (except for any deductible and any repairs not covered by the policy)–the covered repair is paid directly to the authorized repair facility by the plan.
  • Ask about deductible options. 

See our MRC brochure for additional details (PDF).

To learn more, enroll, or file a claim, send us a secure message in digital banking or call us at 803-367-4100.

Debt Protection

Protection when it matters… We are here to help!

In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you may be able to use this convenient claims process to quickly and easily file your claim for any of the following Payment Protection Products3:

  • Life
  • Terminal Illness
  • Accidental Dismemberment
  • Hospitalization
  • Family Medical Leave
  • Loss of Life of a Dependent
  • Disability
  • Involuntary Unemployment

To begin, please fill out a claim form here.

If you prefer, call 1.844.707.4964 to begin the process and a Trustage Claims Specialist will guide you through the process.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Payment protection products include debt protection products available through the credit union.

Does your family have a safety net if the unexpected hits?

Help protect your family against the unexpected.

Life can be wonderful. But it can also get complicated when unexpected things happen. Protecting your loan balance or loan payments against death, disability or involuntary unemployment could help protect your finances.

This protection could cancel your loan balance or loan payments up to the contract maximums so your family can worry a little bit less about tomorrow. It’s simple to apply for Loan Protect. It’s voluntary and won’t affect your loan approval.3

Call Family Trust at 803-367-4100 and ask about protecting your loan payments today.

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1. Your purchase of MEMBER’S CHOICE™ Guaranteed Asset Protection (GAP) is optional and will not affect your application for credit or the terms of any credit agreement you have with us. Certain eligibility requirements, conditions, and exclusions may apply. You will receive the contract before you are required to pay for GAP. You should carefully read the contract for a full explanation of the terms. If you choose GAP, adding the GAP fee to your loan amount will increase the cost of GAP. You may cancel GAP at any time. If you cancel GAP within 90 days, you will receive a full refund of any fee paid. GAP purchased from state-chartered credit unions in CO, MO, or SC may be canceled at any time during the loan and receive a refund of the unearned fee.

2. Program details may vary by state. Ask a Member Services Representative for details or receive a quote by calling 803-367-4100. MEMBER’S CHOICE® Mechanical Repair Coverage is administered by Consumer Program Administrators, Inc. in all states except AK and CA, where coverage is administered by Virginia Surety Company, Inc., in WA, where coverage is administered by Automotive Warranty Services, Inc., in FL, LA , OK and WI, where coverage is administered by Automotive Warranty Services of Florida, Inc. (Florida License #60023) and in AZ, where the Obligor and Administrator is Consumer Program Administrators, Inc., all located at 175 West Jackson Blvd., Chicago Illinois 60604, 1-800-752-6265. This coverage is made available to you by CUNA Mutual Insurance Agency, Inc. In those states where MEMBER’S CHOICE® Mechanical Repair Coverage is offered as insurance (form MCCU-001-MBI) it is underwritten by Virginia Surety Company, Inc.

3. Your purchase of Debit Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative, or refer to the Member Agreement for a full explanation of the terms of Debt Protection. You may cancel the protection at any time. If you cancel protection within 30 days, you will receive a full refund of any fee paid.

We’re always here for you. Here are a few quick links that can make your life easier.