FAQs | Telephone Banking | Cards | Investments | General | Contact Form

We’d love to hear from you! Please get in touch with us in any way that’s most convenient.

Frequently Asked Questions

Some of your questions may be answered in our FAQs. It covers accounts, loan payments, digital banking information, and more. Read our FAQs.

Telephone Banking

Use MyTalk Telephone Banking to complete your basic banking over the phone:

Call 1-800-927-0204 toll-free, or 803-367-4110 (local).

Lost or Stolen Card

If you believe your Visa® debit or credit card has been lost or stolen:

  • Call 1-888-333-4907 to block your card now and get a new card by mail
  • Visit a branch to block your card now and order a new card by mail

After-hours Visa® debit or credit card transaction assistance line: 1-888-333-4907

Lost or stolen Visa® Gift Card: 1-866-496-6183

Steward Concepts Investments

Phone

803-367-4158

Steward Concepts Locations

225 W. White Street, Rock Hill, SC 29730
1615 Progress Way, Rock Hill, SC 29730
2700 Celanese Road, Rock Hill, SC 29730

Mailing Address

PO Box 10233, Rock Hill, SC 29731

General Questions

Log in to digital banking and send us a message. It's secure, and you will get a prompt answer from our Member Support team without waiting in a phone queue.

Local: 1-803-367-4100
Long Distance: 1-866-755-3537

Contact Form

We may be able to answer your question in our FAQs here. If not, please complete form below and we'll respond within a business day. Business hours are Monday to Thursday 8:30 am to 5:00 pm, and Friday 8:30 am to 6:00 pm.

Please note - For specific account information, please log on to online banking or your mobile app and send a secure message.

Remember! Never share your private information (member number or Social Security Number) on this form.

  • OK Name is required
  • Optional OK Phone is required
  • OK My question or concern is about: is required
  • OK Questions is required
  • OK is required

We’re always here for you. Here are a few quick links that can make your life easier.