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Family Trust is devoted to protecting member information and we remain committed to the security of our systems. If you suspect fraud or suspicious activity on your account, please contact us by sending a secure message in digital banking, calling 1-803-367-4100, or visiting us.

Card Restrictions

Your security is important to us. Please call 803-367-4100 before you travel to other states or countries. For your protection, your card could be blocked when it's used in places that don't reflect your usual activity.

You can also send us a secure message in digital banking to let us know when you're traveling so you'll have access to your cards.

Visa Purchase Alerts

Add control and security to your card. Enroll to get real-time alerts sent to you via text to email whenever a purchase is made with your Visa card.

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ID Theft Protection

IDProtect offers access to credit report and credit score so you can monitor your credit score and keep track of changes.2 Should you become a victim, an IDProtect dedicated fraud specialist will be assigned to manage your case. IDProtect also provides identity fraud expense reimbursement to over expenses associated with restoring your identity.

Protect Yourself

We’re always here for you. Here are a few quick links that can make your life easier.