FAQs | Telephone Banking | Cards | Investments | General | Contact Form
We’d love to hear from you! Please get in touch with us in any way that’s most convenient.
Frequently Asked Questions
Some of your questions may be answered in our FAQs. It covers accounts, loan payments, digital banking information, and more. Read our FAQs.
Use Telephone Banking to complete your basic banking over the phone:
Call 1-800-927-0204 toll-free, or 803-367-4110 (local).
Lost or Stolen Card
If you believe your Visa® debit or credit card has been lost or stolen:
- Call 1-888-333-4907 to block your card now and get a new card by mail
- Visit a branch to block your card now and order a new card by mail
After-hours Visa® debit or credit card transaction assistance line: 1-888-333-4907
Lost or stolen Visa® Gift Card: 1-866-496-6183
Steward Concepts Investments
Steward Concepts Locations
225 W. White Street, Rock Hill, SC 29730
1615 Progress Way, Rock Hill, SC 29730
2700 Celanese Road, Rock Hill, SC 29730
PO Box 10233, Rock Hill, SC 29731
Log in to digital banking and send us a message. It's secure, and you will get a prompt answer from our Member Support team without waiting in a phone queue.
Long Distance: 1-866-755-3537
We may be able to answer your question in our FAQs here. If you cannot find the answer to your question, please use our chat feature during business hours -- Monday to Thursday 9:00 am to 5:00 pm, and Friday 9:00 am to 6:00 pm. After hours, please enter your question here and we will respond in one business day.
Locked out of your online account? Try this solution. If you still cannot access your account, please chat us during business hours to unlock your account. We cannot unlock your account from the contact us form.
Please note - For specific account information, please log on to online banking or your mobile app and send a secure message.
Remember! Never share your private information (member number or Social Security Number) on this form.