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Contact Us

Available 24/7

Contact Us

Routing Number: 253279659

Call Us

General Questions
Call: 1-803-367-4100
Long Distance: 1-866-755-3537

Telephone Banking
Call: 1-803-367-4110
Long Distance: 1-800-927-0204

Mail Us

PO Box 10233
Rock Hill, SC 29731

Branches and ATMs

Family Trust has seven full-service branches in York County, and partners with local credit unions to provide free access to more than 70 ATMs in the two Carolinas.


Other Phone Numbers and Websites
Family Trust Investment Services Call: 1-803-367-4158
Learn More
Credit and Debit Travel Notification Send us a secure message in digital banking to let us know you’re traveling so you’ll have access to your debit or credit card. Log In
Block a lost or stolen Visa Debit or credit card Block card now and get a new card same day: Visit a branch.
Block card now and get a new card mailed to you: Call 888-297-3416
After hours Visa Debit or credit card Transaction Assistance line Call: 800-547-1449
Lost or stolen Visa gift card or reloadable card Call: 1-888-297-3416
Activate a Visa Debit or credit card Call US: 800-290-7893
Call International: 206-624-7998
Pin Reset Line Call US: 800-290-7893
Call International: 206-624-7998
Activate a Visa gift card Call: 1-888-399-7511
Extra Awards To view and redeem points, call: 1-877-909-1450 or log in.
ID Protect Call: 1-877-610-7889
Once you’ve signed up, you’ll be given a passcode to register for daily monitoring at
Accidental Death & Dismemberment Insurance (AD&D) Affinion Benefits Group Customer Contact Center 1-800-329-7674
Credit reporting agencies Equifax: 1-800-525-6285
Experian: 1-888-397-3742
Transunion 1-800-680-7289

2020 Holiday Closings

New Year’s Day – Wednesday, Jan. 1
Martin Luther King Day – Monday, Jan. 20
Memorial Day – Monday, May 25

Independence Day – Friday, July 3
Labor Day – Monday, Sept. 7
Columbus Day – Monday, Oct. 12

Veterans Day – Wednesday, Nov. 11
Thanksgiving Day – Thursday, Nov. 26
Christmas Day – Friday, Dec. 25

24/7 Account Access