Contact Us

Available 24/7

Contact Us

Routing Number: 253279659

Mail Us

PO Box 10233
Rock Hill, SC 29731

Call Us

General Questions
Call: 1-803-367-4100
Long Distance: 1-866-755-3537

Telephone Banking
Call: 1-803-367-4110
Long Distance: 1-800-927-0204

Secure Chat

Branches and ATMs

Family Trust has seven full-service branches in York County, and partners with local credit unions to provide free access to more than 70 ATMs in the two Carolinas.


Other Phone Numbers and Websites
Family Trust Investment Services Call: 1-803-367-4158
Learn More
Credit and Debit Travel Notification Let us know when you’re traveling so you’ll have access to your debit or credit card. Travel Notification Form
Block a lost or stolen Visa Debit or credit card We cannot re-issue cards in our branches at this time. Call: 1-800-682-6075
Block Online
After hours Visa Debit or credit card Transaction Assistance line Call: 1-888-526-0404
Block a lost or stolen Visa gift card or reloadable card Call: 1-888-399-7511
Activate a Visa Debit or credit card Call: 1-800-411-6390
International: 1-206-352-3477
Activate Online
Activate a Visa reloadable card or Visa gift card Call: 1-888-399-7511
Extra Awards To view and redeem points, call: 1-877-909-1450 or log in.
ID Protect Call: 1-877-610-7889
Once you’ve signed up, you’ll be given a passcode to register for daily monitoring at IDProtectMe247.com
Accidental Death & Dismemberment Insurance (AD&D) Affinion Benefits Group Customer Contact Center 1-800-329-7674
Credit reporting agencies Equifax: 1-800-525-6285 www.equifax.com
Experian: 1-888-397-3742 www.experian.com
Transunion 1-800-680-7289 www.transunion.com

2017 Holiday Closings

January 2 (observed) – New Year’s Day
January 16 – Martin Luther King Jr. Day
February 20 – President’s Day
May 29 – Memorial Day

July 4 – Independence Day
September 4 – Labor Day
October 9 – Columbus Day

November 11 – Veteran’s Day
November 23 – Thanksgiving Day
December 25 – Christmas Day

24/7 Account Access