Card fraud has us thinking about safety, so please call before you travel – even throughout South Carolina. You also need to call before you book international flights or overseas accommodations.
We protect your card accounts by monitoring for unusual activity so using your card in restricted states can result in a declined transaction. Letting us know in advance can help you avoid inconvenient declines or holds on your Family Trust debit or credit card.
Simply fill out the Travel Notification Form or call us at 803-367-4100 before you travel and we’ll make sure you have access to your card. You may also use our online secure chat to notify us of your travel plans. It only takes a few minutes and can save you a world of headaches when traveling this summer (or any season)!
More safety tips
You may also want to use the card control feature on our mobile app that allows you to disable your cards and turn them back on with the swipe of a button. Use it to immediately disable a lost or stolen card or just for safety’s sake when you’re not using it – especially when traveling.
And, we’ve also introduced a new fraud prevention alerts that will email, text or call you when potential fraud is detected. Help us protect you. Sign up today.