We’ve improved the site to help you quickly find what you need, and to better represent our commitment to you and the community. And it’s just the beginning. We’ll regularly add stories, blogs and FAQs to help with all your financial decisions.
The website continues to be your entry to online banking, although the login is now on the left side of the homepage. Online banking will get its own makeover soon; watch the site for updates.
Frequently Asked Questions:
Will my online banking login change?
No, you can still login as normal with your username and password. You’ll notice that the login has moved to the left side of the page.
Why has the website changed?
The website change is part of our ongoing effort to give you a better experience, help you find what you need quicker and to better represent our growing credit union’s mission to help you achieve financial success.
Can I still find the information I need?
Yes, all the information you need is still here. We’ve made it quicker to find and easier for you to get the most relevant information no matter what device you’re using.
How will I know I’m on the right website?
Our web address has not changed, but if you’re unsure if you’re on the right site there are a few things you can check:
- ‘S’ for secure – make sure the web address begins with https, it should always be https://www.familytrust.org. The ‘s’ after http stands for secure.
- The padlock icon – check that a closed padlock icon appears on your window this is another indication that you’re on a secure webpage.
You can find out more about how to protect your personal information online by visiting the security.
Post your feedback and questions below. We’d love to hear from you.