How to Protect Yourself from Scams


To avoid identity theft and account hacking, be wary of the information you share — and not just online. You must also be careful about what you share over the telephone. Here are several examples of online and phone scams with reminders of what you shouldn’t share online.

Remember, Family Trust will never do the following:

  • Ask for your full Social Security number
  • Ask for your digital banking login information
  • Ask for your full PIN number
  • Send someone to your home to collect cash, bank cards, or anything else
  • Ask you to email or text personal or banking information
  • Ask you to authorize a transfer of funds to a new account
  • Ask you to carry out a test transaction online
  • Provide banking services through any mobile apps other than the bank’s official apps

When a scammer contacts you, they normally pretend to be a bank representative. After convincing you they are legitimate, they may ask you to carry out various actions that result in your account being hacked. Social Media Phishing, Phone Pretexting and Spoofing, Card Cracking, and Sweetheart Scams are just a few ways that fraudsters try to target victims. For a list of additional scams, visit

Tips to Avoid These Scams:

  1. Make your social media profiles private and only add people you know personally.
  2. Don’t buy into suspicious posts, limited offers, and offers that seem too good to be true.
  3. Be cautious of people you meet through social media sites, especially if they promise romance.
  4. Don’t respond to solicitations for “easy money.”
  5. Don’t overshare on social media by providing information used by your bank or other companies to verify your identity.

To help keep you safe, Family Trust offers an ID protection plan. IDProtect is a monitoring service that can help you prevent identity fraud and let you know if it happens so you can act quickly. Our Premier Choice Checking account offers this service for free. To enroll, call 1-803-367-4100 or visit a branch.

If you have received a scam call, text, or email, report your scam using the Better Business Bureau’s Scam Tracker. If you have experienced a scam where you have given out your information or notice fraudulent transactions on your account and/or credit report, call Family Trust at 803-367-4100 or visit a branch immediately.