News

ATM Upgrades: How to Use Them & Increased Security

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Skimming devices and card fraud are topics that are seen more often in local news. You or a friend may have even been affected by one of these devices as well.

In an effort to combat these attempts, we have updated all 12 of our ATMs. They now include a card reader that makes it more difficult to attach a skimming device. Cards must now be inserted horizontally. We have also added additional sensors to assist in the detection of any external devices.

The new machines also have an updated currency acceptor, which reduces the instances of cash deposit jams occurring. This feature will decrease ATM device downtime at all locations.

What’s New?

  1. Cards are now inserted horizontally instead of vertically, magnetic strip first.
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  2. The ATM will keep the card for the duration of the transaction. This is because it’s reading the complex EMV chip instead of the quick swipe of the strip.
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Though our ATMs have increased security, we still recommend members practice vigilance while using them. Here are a few tips to keep your information safe.

  • Visually inspect the ATM for possible skimmers. Indicators might be evidence of an adhesive used by criminals to attach the device. There could be scratches, damaged or crooked pieces, loose or extra attachments on the card slot, or noticeable resistance when pressing the keypad.
  • Always take receipts received from the ATM with you.
  • Use another hand to cover the keyboard when you enter your pin.

Remember, members have access to over 70+ surcharge-free ATMs in our community. Find the one nearest you in digital banking, or on our website here.