News

Are You Using These Convenient Card Features?

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Our Visa debit and credit cards provide a variety of convenient options for members. Visa is accepted at millions of locations so you can rely on your card just like you can rely on cash in your pocket.

Easy PIN Code Change

It’s even easier to change your PIN code! Previously, members could only change their PIN at an ATM or in-branch. Now, they can easily change their PIN by calling 1-877-746-6746.

Instant Issue

If your debit or credit card is lost, damaged, or stolen, simply go to a branch to receive a new one. We now offer in-branch instant issue to quickly and securely replace your card.

Alerts and Notifications

  • Digital Banking Transaction Alerts
    Use the Family Trust mobile app to set up alerts. You can create alerts for account balance, transaction information, and budget reminders. Receive these alerts by email, text, or both. Learn how to set an alert.
  • Visa Purchase Alerts
    Keep a close watch on your spending by using Visa Purchase Alerts. Get a text or email whenever you use your Visa card. Enroll in three simple steps: check for eligibility, register your mobile device and email, and then choose the notification triggers that match your needs.

Visa Checkout

Visa Checkout is the easier way to pay online and provides quicker checkout across all your devices. This secure service is offered at a wide variety of participating online stores. Simply create your free Visa Checkout account, enter your card details and your address, and then you can skip the forms and speed through online checkout everywhere you see the Visa Checkout button!

Apple Pay

Family Trust gives members access to Apple Pay, a service that offers mobile payments with an easy, secure, and private way to pay. Simply add your Family Trust debit and credit card to Apple Pay on your smart phone. Make secure purchases in stores, in apps, on the app, and send and receive money right in your messages.

Remember, always keep your card in a safe place to avoid damage or theft and immediately report a lost or stolen card as soon as you realize it’s missing by completing an online form or calling Family Trust at 803-367-4100 during office hours, or call our toll-free number 1-866-261-7741 after hours and on weekends.