Family Trust Online Accessibility Statement

Family Trust Online Accessibility Statement

At Family Trust Federal Credit Union, we’re always working to enhance our site and increase accessibility and usability for all of our customers. Our accessibility efforts are ongoing, and are based on the Web World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. Those who need further assistance can visit a local branch or talk on the phone with one of our member service representatives during business hours.

What Are We Doing?

To help us make the Family Trust Federal Credit Union website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Family Trust Federal Credit Union website.

The Family Trust Federal Credit Union website is working toward its goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch. Specific items our vendors have addressed or are addressing include:

  • Use of headings, lists, paragraphs, and other formatting features on www.familytrust.org so guests can more easily use the site.
  • Alternative text for appropriate images and non-text visual elements.
  • Pages, sites, and apps with a consistent structure to ease navigation.
  • When choosing colors and site design we consider the issue of contrast to promote the accessibility of images and text.
  • Designating responsibility for ensuring and promoting the accessibility of our website and other technologies.

Let Us Know What You Think

If you enjoyed using the Family Trust Federal Credit Union website, or if you had trouble with any part of it, please contact us.

Accessibility Instructions

The following table includes many of the most common online interactions, the standard keystrokes for the interaction, and additional information on things to consider during testing.

If You Want To… Then Select
Move forward from link to link or to controls Tab
Move backward from link to link or to controls Shift + Tab
Select buttons Spacebar
Navigate and select Radio Buttons Arrow
Select/deselect boxes Spacebar
Move from box to box Tab
Open a List Box ALT + Down arrow
Read the prior screen CTRL + Page Up
Read the next screen CTRL + Page Down
Go to the top of the page CTRL + Home
Go to the bottom of the page CTRL + End
Close the current window (in Internet Explorer) CTRL + W
Refresh the screen F5
Go back a page ALT + Left Arrow
Go forward a page ALT + Right Arrow
Navigate to & select the text in the address combo box ALT + D

3rd Party Accessibility, Compliance and Website Governance Partner:

Siteimprove logo2

This accessibility statement was created on 12/14/17. Updated 3/12/18.